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  • Customers like
    • Friendliness of my stylist 2
    • Service and style 1
    • Value 1
  • Customers don't like
    • Stylist choosing other customer 1
    • Unprofessional 1
    • Unwillingness to abide by hours 1

Fantastic Sams - Review in Beauty Centers and Spas category from Bridgeport, West Virginia
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Fantastic Sams in Clarksburg WV are not professional and do not care what their customers ask for. They took 5 plus inches off my daughters hair when told to take 1.5 inches. And agreed to do a color she now claims my daughter had too much regrow to do. But never mentioned that until after the color was done. They offered a 10.00 gift certificate to their a bottle of shampoo. I... Read more

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Their shop opened at 12:00. I called at 12:03 to ask if they take walk-ins and if someone who is good with corrective color is in today. They said yes, they only take walk-ins and someone good with color was there. I made it to their shop in about a half hour or so. Once I got there, they said that another customer for color had come in and set up a time to return at 12:45 (anytime now). They... Read more

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why doesnt management at columbus store fix hot water. pay for color which is not cheap and dam cold water to wash out. Add comment

I went in to get my brand new $136 clip in extensions blended into my hair and get some low lights put in. When I walked in with my new extensions and said what I needed done the girl looked at me like she had no idea what I was talking about. I sat down and she seemed so confused about pricing on lowlight foils and suggested a reddish color (my extensions are dark brown) so I made up an excuse... Read more

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Overcharged at my Corona, CA Fantastic SAMs. Unacceptable! Will be spreading the word around. Add comment

I went 2 days ago and showed Melinda in Spring Hill, FL a picture of how I wanted my haircut...halfway through I told her I did not like the cut as it looked NOTHING like the pic...this chick cut my bangs above my eyebrows and I told her not to touch my length, just to touch up what I had attempted on my hair is so short now!....I told her I was gonna cry and she said "as long as you... Read more

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I went to get my very long hair cut to simply shoulder length, when asking my hair stylist if the pixie cut look would look good on me, I was then insulted by saying that my face would look weird if I had the pixie cut, and that my heart wouldn't be able to take the shock of having my hair suddenly cut down to my shoulders. When asking them to cut it to that length anyway, they said that they... Read more

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I went to Fantastic SAMs today. A service that would cost $50 else where cost me $81.50. I was shocked. The style job was mediocre. Needless to say I will think long and hard before returning. The hairstylist at Regis are far better and the pricing is reasonable. On their website they say they are a budget minded provider that provided services at a fraction of the cost. Very disappointing where... Read more

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I worked for this company for years. Due to health reasons I left. I have family that still went to the salon I worked. They have been treated very rudely. Thought I could trust this company to take care of their needs. I am very disgusted with their treatment.i will be telling all my family and friends, former clients to go elsewhere. Add comment

Candice Monti the manager at Fantastic Sam's at Ypsilanti has been cancelling my appointment every time I go to the salon. It has ruined my work schedule and I have easily lost 4 hours of my pay. She has been rude and asked me to leave the salon. I have paid 175 for my hair color and it is not what I expected it to be. Instead of fixing it, she has been cancelling appointments with me along with... Read more

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