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Fantastic Sams

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90 complaints

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Fantastic Sams is one of the largest full-service hair care franchises in the world. The company operates over 1350 salons located throughout North America. In July of 1974, Sam Ross opened the first salon in Memphis, Tennessee.

Fantastic Sams provides quality hair care services for the entire family. The corporate headquarters of the company is based in Beverly, Ma. Among the services offered at the salons are cuts (adult and kid’s cuts), texturizing (permanent waves, perm plus, designer perms), treatments (deep conditioning, chelating and reconstructive treatments), dying, tipping, blonding, highlighting, beard and mustache trim, hair relaxing, blow-dry, hair straightening and the like. Please try to contact Fantastic Sams Customer Service directly prior to posting any complaints on this site.

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Fantastic Sams Complaints & Reviews

Fantastic Sams Reviews

Anonymous
Fantastic Sams - .bad job everytime

I have been to the fantastic sams in plymouth minnesota and champlin.. They both suck. Everytime I go there thinking it will get better but it never does...thiss time it was worse ...

#292491
Jan 27, 2012
7

Courtsgr...
Fantastic Sams - Very pleased!

Unlike the rest of these posts, i wasnted to tell everyone exactally how great my fantastic sams experience was! i went to the location on E calumet in appleton wi, and i will defi...

#291190
Jan 23, 2012
24

Timeout!
Fantastic Sams- Arcadia California is a chop-shop

I have a big corporate trip coming up to Las Vegas, including a very fancy dinner, so just needed split ends cut off- I even wrote on the sign-in sheet at the front desk "TRIM" ins...

#289229
Jan 15, 2012
65

Anonymous
Fantastic Sams sucks!Staunton, VA

I have_well had_ VERY long and curly hair. I asked for an inch or inch and a half to be trimmed off the length and got more like 8 inches off. I hate my hair cut and I am angry t...

#288793
Jan 13, 2012
57

Lehcy76
Fantastic Sams in Lake Worth, TX

I went to Fantastic Sams before Thanksgiving for a hair color, haircut and keratin treatment. I had to get a re-do of my color because my grays weren't covered. I followed the inst...

#288289
Jan 11, 2012
83

Haehae214
Fantastic Sams - Not so fantastic...

Fantastic sams is definetly not what the name makes it out to be. I went in for a spiral perm and eyebrow waxing. Which has been the biggest mistake I made hair wise. She forgot to...

#285698
Jan 01, 2012
208

Souperch...
Fantastic Sams - My hair was butchered after I asked for a trim.

I went in to the Fantastic Sams on US 41 in Bradenton, in the Target plaza. I used to go to the salon in Ellenton and recently moved to this area. I have talked to the owners while...

#276849
Nov 23, 2011
276

Anonymous
Fantastic Sams - Terribly priced hidden fee......

I enjoy getting my hair cut at F.S, especially working with a limited budget. I had a cupon in which I used for my haircut. When my stylist asked me if I would like to have it drie...

#274557
Nov 12, 2011
322

Roseispi...
Fantastic Sams - I hate this place!!

I had not gotten my hair cut for like 6 months so i went here and i came out crying and every up set, i asked the lady for a hair trim she was rude. i asked her to *** 1 inch ...

#272615
Nov 03, 2011
306

Tbucs1006
Fantastic Sams - They are all nasty and semi unskilled

Why is it that this is the only buisness that acts like you are bothering them when asking for a cut ? The fat women working there are nasty and dont want to hear anything you have...

#271410
Oct 29, 2011
246

Astar
Fantastic Sams - Fantastic Sam's messed up hair twice and refused a refund.

I went in for red hair color with blond high lites and cut for $80. The first time the color was all wrong and the cut was bad. I started to complain but the stylist Brit made so...

#270159
Oct 24, 2011
317

Anonymous
Unprofessional Fantastic Sams, Poor Service

I went to Fantastic Sams in Zachary, La, on Friday October 21, 2011, for a simple haircut. It was around 4:00 in the afternoon and there were quite a few people waiting. I sat do...

#270055
Oct 23, 2011
233

Anonymous
Fantastic Sams not so Fantastic

Franchise owners beware, this place of business is about to have a class action lawsuit, big time. I have much experience with coorporate Fantastic Sams. They feed s...

#269151
Oct 19, 2011
382

Aaronjen...
Fantastic Sams Las Vegas

Since this is a complaint fourm i figured i would turn it around and give a good review. This is for Fantastic Sams on the Camino Al Norte location. I dont ever expect much from a ...

#269141
Oct 19, 2011
218

Anonymous
Fantastic Sams - Great foil-hwy 47 Ramsey, mn

I have had mixed results at F.S but never unhappy. I love being able to get up that morning and decide I need something done with my hair and voila it's done...no waiting for ...

#264518
Sep 27, 2011
291

Hipeunk
Fantastic Sams Northern CO

Everytime I go to a fantastic sams in Northern CO no matter the hair dresser I get amazing results. I have gotten the same cuts and different cuts. They are less expensive and even...

#263323
Sep 21, 2011
188

Anonymous
Fantastic Sams sucks

I swear to god EVERY TIME i go to fantastic sams they chop off like 4x more hair then they say their gonna!!!! i recently got my hair "trimmed" there, the hairdresser said she was ...

#262728
Sep 18, 2011
280

Anonymous
Fantastic Sams walker road windsor ontario

The hair stylist cut my hair dry, I had long blonde hair, she never said one kind word to me, then asked me if my 77 yr old mother was my sister, I am 54, I went home and cried....

#261744
Sep 13, 2011
288

1blessed
Fantastic Sams - Fantastic Sam's in Budd Lake, New Jersey

Fantastic Sam's in Budd Lake, New Jersey. Said they knew how to do african american hair, my roll-set did not take, it was horrible. When I asked for a discount some of the employ...

#259530
Sep 02, 2011
286

Anonymous
Fantastic Sams - Screwed me!

As an African American woman, I will beware of Fantastic Sam. I called shop in Thibodaux, La. and asked if they treated Black hair. They said yes.There were Black styli...

#256795
Aug 20, 2011
340

Anonymous
Fantastic Sams

I asked for long layers and I got 20-30 different lengths that were all uneven. My 8 year old daughter told me they were uneven and I told the stylist, she told me no they are all ...

#256422
Aug 19, 2011
311

Johnnyb123
Fantastic Sams lake mead

Went here the other day and it was horrible! told it would be 10 min when it turned out to be 30, they they kept trying to sell me crap that i don't want and the haircut wasn&#...

#255289
Aug 13, 2011
304

Kewpie83
Beware Fantastic Sams- Algonquin, IL

Beware Fantastic Sams in Algonquin, IL. I needed a quick haircut today and decided to go the 'cheaper' route. Never again! First off, I explained I wanted a shorter cut. My ha...

#250771
Jul 22, 2011
434

Anonymous
Witnessed an extremely volatile owner's outrage at Fantastic Sams in Rockaway, NJ

I happened to be at Fantastic Sam's in Rockaway, NJ this afternoon when to my absolute surprise I witnessed the owner of the salon get up into a woman's face and shout loud...

#248959
Jul 14, 2011
569

Anonymous
Fantastic Sams - Fantastic sams in Theodore al should be closed

I paid 200$ for a perm cut and wax Shari got no hair of my Eyes a waste of ten dollars. The Prem was so bad I didn't want to go out the house I went back to tell the ...

#247191
Jul 06, 2011
349

Anonymous
Fantastic Sams - Fantastic Sam's in Oconomowoc, WI is HORRIBLE!

I went into Fantastic Sam's on May 26th to get a hair color and hair cut service done. After a 20 minute conversation with a stylist, Kara, of what I would like done, she began...

#246524
Jul 01, 2011
664

Caseyplus2
Fantastic Sams in Cottonwood Arizona

Once again I am very pleased with the service at Fantastic Sams in Cottonwood. I walked in to inquire about Erin, the girl I want to cut my hair again. The girl (Chelly) informed m...

#245003
Jun 23, 2011
488

Genovessa
Fantastic Sams - Fantastic Sam's-Worst cut ever! Albuquerque, NM

I went to Fantastic Sams for a quick cut on medium length hair. I had been before and got a good cut. I asked for layers and framing only around the face and a trim to rid myself i...

#243856
Jun 17, 2011
449

Anonymous
LA SIERRA IN CALIFORNIA Fantastic Sams

As soon as I got into the salon I was NOT greeted, when it was finally time for my hair (TRIM) the lady -I dont remember her name- asked me what I style I wanted, and I explained t...

#243699
Jun 16, 2011
350

Tammyb66...
Dont go! to Fantastic Sams in crtstal, mn

WENT IN FOR A PARTIAL FOIL AND CUT, A WEEKLY SPESCIAL, THEY LIFTED MY HAIRCOLOR AND AFTERWARDS MY HAIR WAS BRIGHT ORANGE!! I TOLD THE MANAGER AND AFTER 5 TRIES MY HAIR WAS STILL TH...

#241794
Jun 07, 2011
565
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Related Information

Beauty Centers and Spas
At the present time, beauty salons have become quite common. Beauty Salons are based more around face and body treatments. They do not specialize in hair or nails only, as a matter of fact, they cover different areas. Among other services beauty salons also offer the following ones: massage, facial treatments, manicure, pedicure, hairdresser, aesthetics, solarium, etc. Massage for the body is a popular beauty treatment with various techniques offering benefits to the skin (with beauty products applied) and for mental wellbeing and relaxation. Manicure is a treatment for nail care, incorporating the cuticle. Pedicure is a treatment for the feet, incorporating the toe-nails. Beauty salons offer treatments such as waxing and threading for hair removal. However, specialized salons do stay competitive. Here we should mention separately beauty treatments, hairdressing, as well as Spa salons.

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