Fantastic Sams Complaints and Reviews

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Fantastic Sams
Main address: Fantastic Sams50 Dunham Road3rd Floor 01915 Beverly Ma
978-232-5626, 978-232-5601,
  • 195+5 mobile complaints
  • $27.3K claimed losses
  • $137 average
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  • Jul 23
  • Beauty Centers and Spas
  • Haicut
  • 13

I just went in for a haircut. I'm mostly bald, male pattern to be specific, so there isn't really much to cut. I specifically asked for a trim around the ears and back of the neck and even asked that she leave the sides alone. She asked if it's okay to use the clippers, I didn't care how the hair gets cut, I just wanted a haircut. First pass, straight up the side, just slightly longer than a buzz... Read more

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  • Jul 22
  • Beauty Centers and Spas
  • Schedule Honor
  • 10

Hurried home from work to shower so I could get hair cut I checked web page to see what time they closed, web page said 8pm Monday through Friday, I called Cypress, Texas location 3 different times before 6pm nobody answered, after letting phone ring until it self disconnected without an answering service I decided to drive there anyways, I arrived at 6:10pm to find out they were closed, I went... Read more

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Got my hair cut two weeks ready for another haircut this is ridiculous done going to your salon Add comment

I went in for a perm using big rods.looked good but after 3 weeks I have straight hair. There policy was 1 week.i will never go there again they ruined my hair,now I'm going to a salon to have redone Add comment

  • Jul 05
  • Health and Beauty
  • Denver, Colorado
  • Hair Coloring
  • 25

I have naturally dark blonde/light ash brown hair. I've had my hair highlighted (and lowlights) many times before (I'm in my mid 30s, this isn't a new concept to me). I wanted lowlights (the color of my natural hair color) and light blond highlights, so I went to my neighborhood Fantastic Sams. After spending two and a half hours with my hair in foils, etc., it was time to see the results. A... Read more

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They refused to my hair because i am black.. they are rude.. didn't want to speak to me n took the almost a hr for them to say wasn't doing it. Add comment

  • Jun 25
  • Beauty Centers and Spas
  • Salt Lake City, Utah
  • Haircut
  • 3
  • 21

Told her I wanted really short in back, took out some clippers and ran it around the back, never took out a mirror so I could see it. I have bad eyesight, when I got home and looked, it wasn't cut short enough in back and over the ears was uneven. I am more upset because she was covered in tattoos and when I came in she was working on an openly *** person, I waited for the haircut for 25 minutes... Read more

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Fantastic cleaners are the worst cleaners. DO NOT HIRE THEM. I have just wasted a ton of cash on these people. They have left a load of dust and grime! Hardly done anything. Awful. I phoned to complain but I am not confident that they will do anything. They said they will call me back. what a scam! Add comment

  • Jun 13
  • Beauty Centers and Spas
  • Havana, Florida
  • Hair Dying
  • 19

I went into fantastic Sam's on my birthday june 4th to treat myself and left with a mess, I asked for half a head of highlights and I left with different colors all over, now I realize I had a box color on my hair that had grown out.. but if the hair dresser would have told me the color wouldn't take correctly I would have never got my hair done.. so a few days later I went in again... Read more

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  • Jun 09
  • Beauty Centers and Spas
  • Katy, Texas
  • Hair Cut
  • 17

Cinco Ranch/Richmond, Texas. The worst hair cut ever. I go in for a bangs cut, tell the hair cutter (sylist is NOT acceptable) I like my length. She turns me around, cuts off 3 inches all around, uneven and says, "Wait for the big reveal". I did and am praying each day for my hair to grow back. Never again will I go to this type of facility. Entire enterprise should be shut down. If you... Read more

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