2.4
  • friendliness of stylist1 votes
  • customer service1 votes
  • My Orange hair1 votes
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  • Dec 17
  • Beauty Centers and Spas
  • Las Vegas, Nevada
  • Hair Trimming
  • 8
  • REVIEW RATING 3/5

I won't use them again. First the lady seemed upset I didnt didnt want her to stack my hair or cut it shoeter. Then after a shampoo and trim she wanted to send me out with wet hair in the cold. I asked her to dry it. She took a brush to my hair yanking and tugging..I could hear my hair being yanked out of my scalp. She kept at it way longer than necessary. The charge was $36 for a very simple... Read more

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  • Dec 08
  • Beauty Centers and Spas
  • Weaverville, North Carolina
  • Highlights
  • 21
  • REVIEW RATING 3/5

I went to website which showed 49 for highlight ,29 for deep treatment, and 10 for cut; I paid 92 due to length of hair- is shoulder length; and that was way too much. The hair cut was good, the color was good, i did mention my hair felt like it was frying, the lady did nothing. I mentioned i didn't want blonde hi lites, she offered no other color. When i saw the blonde i was tremenduosly shocked... Read more

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  • Nov 30
  • Beauty Centers and Spas
  • Burlington, Vermont
  • Haircut
  • 24
  • REVIEW RATING 4/5

Brenda at vincennes in just cut mt hair--- *** I wish id never entered that place!! I do not like chopped hair in back- layered thinned out. I simply wanted my hair cut one lenght all around. I had painlessly let it grow out so I could finally wear it one lenght straight--- we discussed this!! She cropped it in the back!!!!!! She said she thought itd look better. Now I have short short layered... Read more

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  • Nov 28
  • Beauty Centers and Spas
  • Promotion
  • 2
  • 2
  • 32
  • REVIEW RATING 3/5

I am new to the area and saw a promotion they were having from 10 am to 2pm for seniors. I did forget the times and showed up @ 45 minutes late, but the salon was empty. I explained to the no nonsense, unfriendly receptionist that I had misread the sign, was new to the area, and needed a cut before Thanksgiving. She refused to advance me the promotion (I guess she enjoyed having an empty... Read more

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  • Nov 20
  • Beauty Centers and Spas
  • Fullerton, California
  • Employee
  • 6
  • 6
  • 60
  • REVIEW RATING 5/5

I recently visited a Fantastic Sam location in Fullerton,CA for a hair color and cut, it's the same location I visit for the last 3 years almost every 5-6 weeks. In my last visit I noticed a new employee who never greeted any customer, also gave me bad face upon my arrival, I didn't understand why she did this, her name was Gretchen(white girl with light color hair). I noticed also that she... Read more

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I live out of state just recently put base color dark brown. Was visiting in St Louis saw add for highlights Communicated to stylist I wanted only a few. Lost fresh base color to peroxide wash out. She then dumped toner not even sure of number on my hair which further damaged it with minimal improvement. I have contacted company twice NO REPLY. I only want refund for botched highlights nit ruined Add comment

  • Nov 15
  • Beauty Centers and Spas
  • Hendersonville, Tennessee
  • Shampoo
  • 43
  • REVIEW RATING 4/5

I went in for a shampoo, trim and a blow dry. They never wrapped a towel around my neck or put in a cape while shampooing. When she blow dried my hair she did not use any heat protectant, no product of any kind. Thatbis TERRIBLE. I'm shocked by this! I made it clear that I was particular about my hair's health. The cost for shampoo and blow dry was 11.95. The "style" was extra, my total was 26.00... Read more

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  • Nov 14
  • Beauty Centers and Spas
  • Hermosa Beach, California
  • Hair Coloring
  • 24
  • REVIEW RATING 4/5

The "colorist" hardly spoke english. I tried to explain what I wanted. While my daughter was in the chair I told the "colorist" if someone could do my hair so that my daughter did not have to wait while he did my hair, he said NO, I will do your hair. So I waited, I showed him a pic, and he said he knew exactly what I wanted. I wanted a partial color, he burned the *** out of my scalp, and turned... Read more

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  • Nov 09
  • Beauty Centers and Spas
  • Riverside, California
  • Haircut
  • 44
  • REVIEW RATING 4/5

I went in and wanted a short haircut. I should the stylist a picture and was satisfied with what we talked about BUT......in the end it took three people to "fix" my hair!! It first started with a bowl looking cut. And the guy did not know what it was doing to fix it so he just kept cutting and cutting. I was on the edge of tears and didn't even end up with what I wanted to start with! I am... Read more

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I went to go get my hair colored and trimmed and they refused to do it cause they wanted to go home I was furious what kind of place let's people refuse cause they are lazy and don't wanna be there never again will I go back Add comment

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