Submit ›
  • Customers like
    • Customer service1
    • Friendliness of my stylist1
    • Friendliness of stylist1
  • Customers don't like
    • Orange and yellow hair1
    • Owner1
    • Stylist choosing other customer1

  • 15 hours ago
  • Beauty Centers and Spas
  • Bloomington, Minnesota

Walked in at 2:30 and asked for a haircut and highlights and a peek a boo i have light brown hair...my highlights were spotty i looked like a cheetah Orangery coloured spots she tried to blend them and tone . my hair is now solid blonde orangish yellow..im now crying my hair is ruined ...135$ and it's now 7:00 they offered to fix it for free. .nexted day Got there at 1:00 to have the manager... Read more

Was this review helpful? 0 0

  • 15 hours ago
  • Beauty Centers and Spas
  • Bloomington, Minnesota

Walked in at 2:30 and asked for a haircut and highlights and a peek a boo i have light brown hair...my highlights were spotty i looked like a cheetah Orangery coloured spots she tried to blend them and tone . my hair is now solid blonde orangish yellow..im now crying my hair is ruined ...135$ and it's now 7:00 they offered to fix it for free. .nexted day Got there at 1:00 to have the manager... Read more

Was this review helpful? 0 0

  • 17 hours ago
  • Beauty Centers and Spas
  • Saint Paul, Minnesota
  • 8
  • 8
  • 6
  • REVIEW RATING 4/5

By far the worse highlights I have ever had in my life ..135$ for them to ruin my hair. . :( I left crying ....they tried to fix it and made it worse.. I have a family wedding and vacation this week and im so up set not sure what to do ..i dont have the money to fix it :( HELP... not sure what to do.. Read more

Was this review helpful? 0 0

  • Jul 23
  • Beauty Centers and Spas
  • Omaha, Nebraska
  • 8
  • REVIEW RATING 3/5

We went to the salon on Grand Ave West Des Moines, IA the site for this store has hours listed as being open till 9:00 pm. Walking in the door the woman cutting a child's hair tells us they are closed at 8:00 pm. I suggested (nicely I was not rude) to advise the owner that their store specific hours says open to 9:00 pm. She did not like that, the tone in her voice said I just really upset her.... Read more

Was this review helpful? 0 0

  • Jul 21
  • Beauty Centers and Spas
  • Buffalo, New York
  • Fantastic Sams Adult Cut
  • 12
  • REVIEW RATING 4/5

Went to the Northtown Plaza salon in Amherst N.Y. told the girl exactly what I wanted her to do, told her I didn't want the haircut blended, she argued & insisted with me that it had to be blended I said no she did it anyway. Now I have a mess and ironically the woman that cut my husband's hair did exactly what he asked her to do hopefully she understood me because the tip was for her. For... Read more

Was this review helpful? 0 0

  • Jul 21
  • Beauty Centers and Spas
  • Richmond, Texas
  • Fantastic Sams Texturizing
  • 38
  • REVIEW RATING 5/5

My mother and I went in to this location for perms a couple of weeks ago. The only positive thing that I can say is that we didn't have to wait long to be seen. It took forever for our perms to get done, was very expensive, and our hair looks exactly the same as when we walked in! On top of that, a lot of my hair starting to break at the root from chemical damage so I have some like bald... Read more

Was this review helpful? 1 0

HORRIBLE customer service from manegement. She was rude and disrespectful. I will never go back again. Add comment

  • May 21
  • Beauty Centers and Spas
  • Surf City, North Carolina
  • Haircut
  • 91
  • REVIEW RATING 4/5

I went to the new Surf City NC store. An older lady "cut" my hair. A simple #2 on the sides blended. She didn't blend the left side, the right side is a jagged line going up and down. Long hairs sticking out around my ears. I stood up and asked her, "does this look right?", she said no, I asked her if she was going to let me leave looking like this? She said sit back down, *** if Im going to do... Read more

Was this review helpful? 0 0

  • May 15
  • Beauty Centers and Spas
  • Pflugerville, Texas
  • Eyebrows Highlight
  • 135
  • REVIEW RATING 5/5
Fantastic Sams - Review about Eyebrows Highlight from Pflugerville, Texas
1 of 2

Went to Norwood location in Austin, TX. asked for partial highlights and specific sample color, well price or my hair came out correct. Half of my highlights looked like white hair!!! Went back to have it fixed but they had 1 person working the entire salon and not qualified to do color. Then finally after my rescheduled appt a week later I went back to have it fixed, it came out even worse. My... Read more

Was this review helpful? 0 0

  • May 15
  • Beauty Centers and Spas
  • Livonia, Michigan
  • Haircut
  • 46
  • REVIEW RATING 3/5

I went in to Fantastic Sams in Livonia MI for a trim, I wanted about 2 inches cut off. The stylist, Rita, decided that i needed full layers instead and about 4 inches cut off also without my permission. She cut my hair, not specific to my part and then curled the ends so I couldn't even tell how botched she actually cut my hair until the next day when i washed and straightened my hair. Chunky... Read more

Was this review helpful? 0 0

Had an experience with Fantastic Sams?

Did not find what you were looking for?
 
×
You are reading about Fantastic Sams.
Filing a new complaint about
×