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  • Customers like
    • Friendliness of my stylist 2
    • Friendliness of stylist 2
    • Service and style 2
  • Customers don't like
    • Customer service 2
    • Butchered hair cut 2
    • Whole experience 1

If you're looking for Melissa Ray, she is now at Westside Shears in West Asheville, 755 Haywood rd. She would love to see you all! Add comment

Jungermann rd. Always had good service with Taylor. Recently got a cut from Kelly. Bad attitude. Will not use again Add comment

Redwing mn 340pm went to get a hair cut at fantastic samsstore no one was gitting a hair cut and was told that we were closing in 15 min and woodnt take a costermeWent to great clips that was full 350pm and still took me and my three children. Add comment

Second time going and both times the haircut was horrible. Will never go back. I went in with a ball cap on from the last cut and had to put it back on before I left the salon. I think what topped it off was I don't have eyebrows so I had them tattooed on and the crazy hairdresser asked me if I wanted my eyebrows waxed, if I had the extra money I would have told her yes just to see her expression when they didn't come off. Guess I will be sporting the ball cap all thru summer. Read more

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I have a particular person that does my hair such as perms and cuts she does ok. I went in when she wasn't there and someone else gave me the best cut in a long time. I don't want to hurt the regular girls feelings. Add comment

LOVELAND, COLORADO -- MY WIFE JUST CAME HOME WITH THE WORST CUT AND COLOR I HAVE EVER SEEN ON HER. THE LOVELAND, COLORADO FANTASTIC SAM'S HAD A COUPON THAT WAS VERY MISLEADING AT BEST. THE TOTAL BILL WAS FAR MORE THAN THE PHONE CONVERSATION BEFORE APPOINTMENT WAS PROMISED , WITH THE DISCOUNT. THE LENGTH OF ONE SIDE OF HER CUT WAS LONGER THAN THE OTHER SIDE. CONFRONTING THE MANAGER ABOUT THE POOR EXPERIENCE RESULTED IN FURTHER FRUSTRATION. NOT EVEN A LET US MAKE IT CORRECT. NEVER AGAIN. NEVER AGAIN AT ANY " NOT SO " FANTASTIC SAM'S SALON. ... Read more

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Went and got a spiral perm and it turned out horrible. I look like a big frizz ball and have to wear it back and even though i condition it in the shower i still have to rub more conditioner in my hands and put in hair as it dries to try and stop some frizz. I have never had such a bad perm in my life. Not to mention it felt like when she was combing my hair while doing it i thought she was pulling all my hair out she was doing it so hard. When finished i should of known it was going to look terrible when the stylist didnt even do anything to... Read more

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in the last few months I have had two terrible experiences at two different fantastic sams locations. the first - I went in and absolutely no other customers were there, I told the stylist I am going to be a bridesmaid that day and I would like it cut and styled. she literally finished in less than five minutes and it looked like I had bedhead. second time - I went in and was persistant that I want it all one length, I was getting a lot of length cut off to do that. well I notice more and more each day that it is EXTREMELY uneven. it is... Read more

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They made me wait an hour. I had an appointment at 6:00 and I left after 6:55, you need to make sure that there are more people doing hair. They do not have the right to dilly dally around and laugh around while I'm waiting for an hour. I am very displeased with the service. I will not recommend this salon to ANYONE. thank you for reading this. Add comment

At US-301, Riverview. Waited 1 1/2 hours after my appointment time for a color special.... Not so special afterall! Add comment

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