Fantastic Sams Complaints and Reviews

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Fantastic Sams
Main address: Fantastic Sams50 Dunham Road3rd Floor 01915 Beverly Ma
978-232-5626, 978-232-5601,
  • 212+9 mobile complaints
  • $28.1K claimed losses
  • $127 average
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So sorry you had this experience in our salon. We do offer a money back guarantee and also try to make sure everyone is happy with their service before leaving the salon. Add comment

     

  • Oct 25
  • Beauty Centers and Spas
  • Denham Springs, Louisiana
  • Slow Service
  • 20

Several months ago, I was overcharged by Fantastic Sam's in Walker, LA, and posted a complaint. A rep called me at a very inconvenient time, and I was unable to complete our discussion. I lost her name so was unable to reconnect with her. Today, I figured I'd give a different Fantastic Sam's a chance. I arrived at the Denham Springs location T 3:50 for a root touch-up and was told by a worker who... Read more

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  • Oct 23
  • Beauty Centers and Spas
  • Wrong Hair Cut
  • 22

Went into Mobile Hwy, Pensacola, Fl store because was tight on funds with picture easy to accomplish with my hair. While hair being cut to wrong side reminded her my hair to go to the other side was told "that how she cuts hair" skipping to end my hair ended up a hacked up mess nothing like what I requested uneven all over. Went back never got apology instead got "she must have been having a... Read more

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  • Oct 19
  • Beauty Centers and Spas
  • Maple Grove, Minnesota
  • Poor Hair Service
  • 112
Fantastic Sams - Review about Poor Hair Service from Maple Grove, Minnesota
1 of 2

Amazingly sweet girl cut, colored, and highlighted my hair. Unfortunately the cut wasn't the length I asked for and the blonde I requested is brown and looks exactly like it did when I went in except for an inch shorter and with some unnoticeable highlights. I love the customer service but the outcome fell very short of my expectations. 1st is what I wanted 2nd is what I got Read more

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  • Oct 18
  • Beauty Centers and Spas
  • Waiting Time
  • 22

I came to do my eyebrows and seriously a person shouldn't have to wait more then an hour to do there eyebrows. This is crazy people that came after me got there haircuts and duties done. I will never recommend this place ever in my life to anyone. I would rather drive 30 min from home but never com here again that's just crazy for a person to have to wait more tha an hour when its supposed to be... Read more

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  • Oct 12
  • Beauty Centers and Spas
  • Waiting Time
  • 1
  • 1
  • 27

Signed up like usual for my two stylist at the Fantastic Sams 1901 Nacogdoches Rd. Suite 102 S.A., Texas. They weren't there but I was happy with whoever would cut my hair. Waited 55 minutes and got skipped twice with the sign up sheet. When I got skipped the second time I said my name and she just looked at me like I was dumb and called the next person anyways. Been coming for 5 years!!! I will... Read more

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  • Oct 10
  • Beauty Centers and Spas
  • Columbus, Ohio
  • Hair Partial Highlights
  • 30

Had color and partial highlights. Turned out like a blonde on top. Medium brown hair short. 61 yrs old. Told young lady that I had my hair colored and highlighted in North Carolina in August and showed her exactly how I would have liked it she wanted to make sure I was happywith hairshe seems very inexperiencedit turned out to be a train wreck the manager tried to help the young lady fix my... Read more

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I was at f.s to get a partial foil and haircut. Got there at 9:00 am and told the stylist I had to get going at 11:45am. Never even got a haircut. I told her not to leave the foils in over 30 minutes and she left them on for 50. My hair was completely over processed and came out way to blonde!!!!! Train these girls better!!!!! Add comment

     

  • Sep 23
  • Beauty Centers and Spas
  • Poor Haircut
  • 2
  • 2
  • 48

horrible horrible horrible training for your "stylists". my hair was up to my *** when I arrived at your so called beauty parlor on 14th and Washington st. I told him to cut 3-4 inches off and what the *** did I get hair right above my bra line. that is 12 inches he took off without my permission because and I quote him "I took the rest off because the bottom was too thin" either hire personnel... Read more

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What kind of company takes your phone call and tells you to come over, then not 15 min later upon arrival says there is a 30 min wait and its because they are short staffed? A company I won't be returning to Add comment

 
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