Pissed Consumer - Fantastic Sam's Livonia MI

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Fantastic Sam's Livonia MI - Poor Customer Service

May 7, 2008

Fantastic Sams complaint

This is a dirty, often too warm, understaffed Salon on Plymouth Road in Livonia, Michigan. I have been there when they were working with only half the lights on and the front door open to keep cool. The front door is almost always open during the spring and summer because they don't have or don't want to use air-conditioning.

A large, dark-haired Russian woman with glasses often makes anti-American comments and treats customers poorly. She will openly complain about being overtaxed, and how wonderful life is in the Mother Country. Overall a poor experience at that location.

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Comments (2)

1. Written by D, on 27-08-2008 07:54

Nina cuts my hair perfectly every time, and is gorgeous to boot. It would be nice if they'd use the AC, but it's never been excessively hot. If it bothers you, don't go when it's 95 degrees outside, duh.

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2. Written by Theresa, on 02-07-2008 14:15

I actually have had a lot of great experiences there. Nina is the best hair stylist I have ever been to and she's amazing at waxing eyebrows. I wouldn't go anywhere else!

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