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3.0

I went in to get my brand new $136 clip in extensions blended into my hair and get some low lights put in. When I walked in with my new extensions and said what I needed done the girl looked at me like she had no idea what I was talking about.

I sat down and she seemed so confused about pricing on lowlight foils and suggested a reddish color (my extensions are dark brown) so I made up an excuse to not to do them that night. She proceeded to chop my extensions so I looked like a Barbie doll that a 3 year chopped the hair. I even said that the chunk she just cut off looked like a lot and she said no worries it's fake. I responded with well fake hair doesn't grown back.

I told her I was unhappy and she simply asked for my phone number and said she doesn't deal with these things and the manager would call me tomorrow. Glad I just wasted over $100 on my extensions!

Reason of review: Poor customer service.

Location: Circle Pines, Minnesota

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