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2.1 Based on 66 reviews
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  • Customers like
    • Friendliness of my stylist 2
    • Friendliness of stylist 2
    • Service and style 2
  • Customers don't like
    • Customer service 3
    • Attitude 2
    • Butchered hair cut 2
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I went into Fantastic Sams yesterday to get 9 inches off of my hair. I had very very long hair that needed to be cut for a few performances I have coming up. My mom measured where I wanted it, and it was 9 inches, which was the middle-ish of my back. I go and sit down in the chair and said I wanted 8 inches off. I told her less than what it was just in case she cut off too much. SHE CUT OFF A FOOT AND A HALF OF MY HAIR. She kept cutting more and... Read more

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Fantastic Sams advertises between 15 and $24 for haircuts they have a special where I think it's 1295 on Mondays at a certain time. Well I went in and they charged me $29 for a haircut . I do not have long hair, it was just at my shoulders . Post haircut, it is just above my shoulders. I got a haircut, shampoo, and blow dry . It should not of been that much. I think they are rip off artist this is the second time I've been Overcharged. Won't be... Read more

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Was fired today because I wanted to *** on wed have been working 6 to 7 days a week a lot of double shifts Been with the co about 4 months perform excellent work good attendance never miss a day the west broad rich va location. Is very bad work coming out of here is the worst I have ever seen in the 25 years I've been doing hair . If I owned this franchise I would want to know the bad name this store is giving to the fantastic. SAMs salon... Read more

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I went this mornin. Told lady exactly what I wanted. WAY TOO SHORT !! Wanted to be able to brush side of my part back, sweeping above my ear. Maybe 1/4 " long now! Looks ***! Same woman as before. She knows me and what I like. It'll be 3-4 months before grows out. I'm done with them !! The SAMs on Hull Street. Richmond Ava. I've been there several times, never a problem. Always been satisfied. She takes her time. Don't know what happened. Like... Read more

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The Stylist Connie H. in North Port Florida was pretty rude, didn't seem like she wanted to be there. I told her what I wanted and she didn't like what I told her so she deviated from what I asked her. I don't believe I paid 16 dollars for someone to tell me what I want.I even asked her didn't I say what I wanted she said yes but I didn't like what you wanted so I did this. To the people that correct these issues I wouldn't stand for this... Read more

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They completely cut one side of my hair two inches more than the other. Didn't take her time, got hairs really uneven

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There was one morning that I arrived at 9:05am to get a haircut. Already there were 2 ladies who claim that they had an appointment. A man was getting a haircut, another was getting a haircut with each of the employee. A woman and her children's walked in before me. Two more men walked in after us. The one employee that had finished first asked the two ladies if she can take the man first and they said yes. I didn't think anything of it because... Read more

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Got my eyebrows waxed. The lady waxed them waaaaaaay too far apart. My eyebrows aren't even past the corners of my eyes and one is shorter than the other.

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went in to my local hair place been going there 10 years.I n got there at 11 20 am as a walkin. I had to be at work at 12 30. I s asked to see if my frist chose was a vailable and she said yes . i would be next. a man was aready in her chair when i arrived and he appeared to be close to being done. At 5 minutes after 12 she finished with him so i walked up to be next and told her i needed a shampoo and cut and i had to be at work soon, I only... Read more

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I went for a bleach, color, and an undercut. The stylist told me that my hair couldn't be bleached or colored because it is too dark and ethnic. I simply told her I'd just do the cut for the undercut. She sectioned off my hair and started to buzz it away. She handed me the mirror and spun me around. It was crooked. She started again and went further, trying to correct her mistake. And started the pattern. I went with it, she called another... Read more

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