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I went into Brainerd fantastic Sam's in Minnesota. I asked for my roots to be done my roots turned out red and my highlights are blonde I am so disgusted and so upset as the manager sat there and tried to tell me there's no red in your hair. What happens about the...
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Anonymous
Anonymous

I actually don't see any red. But going to Fantastic Sam's will never turn out well.

1.0
#1057599
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called Fantastic Sam's day before wedding...made 2 appointments. Quoted 21.99 to have hair washed and blown dry.....we said long hair.... When my sister went to pay...she paid, what she assumed was for both of us.....$40 plus $10 tip....As I was finishing, the manager...
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#1096723
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No one opened the Raleigh, NC Wakefield salon today, 9/3/17, at 10:00 am. Several customers waited for someone to open, I left as I had other appointments. What kind of business practices does this company follow? As a long time customer of your salons, I expected...
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Anonymous
Anonymous

September 4th was a Federal Holiday. I would assume they were closed for the holiday OR working reduced hours. Even hair stylists like to celebrate Labor Day with their famili...

Anonymous
fantasticsamsnorthwake

Please private message fantasticsamsnorthwake@gmail.com, so we may resolve this concern.

#1096328
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Fantastic Sams - Staff turning clients away

Fantastic Sams
#1095818
I arrived @ the Warrington, PA location 45 min before closing and the stylist said they were not taking any more customers. There was only one man waiting to get a haircut. I wanted my son to get his hair cut , and the women at the front desk was very rude and refused me service. Never coming back
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Fantastic Sams - They ripped a16 yo off

Fantastic Sams
#1057810
1.0
Details
they don't stand behind their work or their products. I will see word of mouth closes this joke of a salon!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Value for money

Fantastic Sams - Terrible haircut

Fantastic Sams
#1042413
1.0
Details
I went in to the one I always go to, expecting a job to the quality standard I expected, and in return got absolute trash. I showed a picture, had a conversation about how to make that happen, and I walked out with nothing even similar to what I wanted. It was in her control to do what I asked, and she didn't. After sounding like she understood me and the picture I showed. I'm disgusted.
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Customer service
Price Affordability
Product or Service Quality
Staff
Value for money

Short Review on March 22, 2017

Fantastic Sams
#1024231
I called to ask a simple question about a hair color... when someone picked up the phone and said "Quit calling here or I'll shoot you!" OMG this was the Fantastic Sams on Coors and Montano
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I have curly hair and stylists don't always know how to cut it. Kylene Brown at the Unser salon cut my hair. It is perfect! She took her time and made sure everything laid just the way it was supposed to. I will recommend her to everyone I know. Fantastic experience!!!...
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I liked
  • Great stylist and service
#1091812
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My name is Brien Charles,licensed cosmetologist/master barber,State of Tennessee. I'ma jump right to the most glaring injustice perpetrated against me. On 5/9/2016 after numerous complaints to Cindy Larkin of racism by Sarah Tipton and Justin,Jordan,all unlicensed to...
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1.6
#1064804
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I was in the Middletown hair salon today Aug.21 and the manager was very rude to her employees. She needs training on how to approach her employees when she is trying to do her scheduling. She needs to learn to discuss these types of things in private not in front of...
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#1090430
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I went in for my first visit on Saturday for highlights and a cut. Diedra was friendly and attenative. I hesitantly went in but came out very pleased with the outcome. She did an awesome job. While I was there, a little boy was causing quite a ruckus. I was highly...
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4.9
#1087246
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I always had a problem with trying to get layers in my hair. It seems like today's day and age the stylists just do not know what it is. I would go home very unhappy with my cut. Well I went back to Fantastic Sams and the stylist did EXACTLY what I wanted. I absolutely...
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Anonymous
Anonymous

Please let us know which Fantastic Sams this is!

5.0
I didn't like
  • Does not apply
#1061705
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Had a similar problem but opposite results.. had a perm last week ..asked them to use orchid (larger) rods.I get a perm (elsewhere) every 6 month and always use that color rods... did not want it toooo curly.. my hair is layered and neck length.. after she took out the...
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#1081583
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Contact Fantastic Sams

Mailing Address:
Corporate Headquarters
Fantastic Sams50 Dunham Road3rd Floor
Beverly, Ma 01915
Phone:
(978) 232-5626
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I have been going to different salons and never would get the haircut I wanted. It was alwasy too short and my hair never behaved the way I want to. I went to Fantastic Sams Store no. 7408 and y experience with Jasmine was very good. She took her time and gave the hair...
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5.0
I liked
  • Jasmine
  • Service
#1067768
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