Contact Fantastic Sams Customer Service
Fantastic Sams Phone Numbers and Emails
Customer Service Number:
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1 (251) 621-1103Daphne, Alabama, USA
Customer Service:
-
1 (505) 831-5558Albuquerque, New Mexico, USA
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1 (715) 627-1100Antigo, Wisconsin, USA
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1 (847) 395-6695Antioch, Illions, USA
Fantastic Sams Emails:
Accessibility
Legal
Privacy Inquiries
Media
Marketing Inquiries
Fantastic Sams Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
73% phone, 27% email
Most Popular Fantastic Sams Phone Number
1 (251) 621-1103
Most Popular Fantastic Sams Email Address
plynch@fantasticsams.com
Average Calls duration
1 minute
Common Reasons for Contact
Product/ service, refund, payments and charges
Issue Resolution Rate
Low (2% reported full resolution)
Call Volume by Day
View full overview ›
Fantastic Sams Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Contact Method Distribution | 73% phone, 27% email |
| Most Popular Fantastic Sams Phone Number | 1 (251) 621-1103 |
| Most Popular Fantastic Sams Email Address | plynch@fantasticsams.com |
| Average Calls duration | 1 minute |
| Common Reasons for Contact | Product/ service, refund, payments and charges |
| Issue Resolution Rate | Low (2% reported full resolution) |
Call Volume by Day
Contact Information
Fantastic Sams Website:
Fantastic Sams Help Center:
Corporate Office Address:
Fantastic Sams Franchise Corporation
500 Cummings Center #1100
Beverly,
Massachusetts
01915
United States
Summary of Fantastic Sams Customer Service Calls
172
TOTAL
CALLS
CALLS
00:34
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fantastic Sams?
Refund Question:
- “Refund”
- “Want my money back!”
- “Extremly bad hair need a refund”
Product/ Service Question:
- “Problem with burleson shop”
- “Complaint”
- “Worker complaint”
Staff Question:
- “Bad service and being lied to”
- “Horrible service, service was not completed, told to come back, and over charged”
- “Services received at Salon in VanBuren Arkansas”
Payments and Charges Question:
- “Fraud”
- “Not taking my coupon”
- “Misled into thinking they were fixing their color mistake free of charge and instead ruined my hair color and forced me to pay before I left the store. Would like a refund please”
Request for Information Question:
- “Wondering how to check my balance on a FS gift card”
- “Checking about my application”
- “I can’t get in contact with my hairdresser”
Employment Question:
- “Former employee”
- “Our owners shut down Saturday before last with no heads up and I've been unable to collect my paycheck from them and I need to know who to contact over that”
- “Pay stubs”
Account Question:
- “Rewards”
- “Reward point”
- “I received a $10.00 reward and i have a questoon about it”
Website/ Application Question:
- “App”
Shipping and Delivery Question:
- “Never received my package”
- “Never believe my package”
Cards Question:
- “I have a gift card, but none of the stores take it”
Return/ Replace Question:
- “I was turned away because she was by herself. She aaid ahe couldnt do walk ins. I was a walk in. I wanted highlights. Not even full highlights. Is this your policy. I go there alot. So does my son. We will not return.”
Other Question:
- “Bad experience”
- “Not happy with my hair!!!!”
- “Racism”
Compare Fantastic Sams Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Fantastic Sams