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Summary of Fantastic Sams Customer Service Calls

39 TOTAL CALLS
85% SUCCESSFUL CONNECTIONS
00:33 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Fantastic Sams to Ask about:

Refund:

  • “Need a refund please bad haircut”
  • “Need a refund please or my hair fixed”

Staff:

  • “Horrible service”
  • “Bad service and being lied too”
  • “Horrible experience, was refused service, called names”

Employment:

  • “W2”

Other:

  • “Got ripped off”
  • “Manager complaint”
  • “Store wont answer”

About Fantastic Sams

Top 5 Fantastic Sams Products

Coupon

Top 5 Likes about Fantastic Sams

Service and style, Friendliness of stylist, Friendliness of my stylist, Value and style, Value

Top 5 Dislikes about Fantastic Sams

Customer service, Unprofessional, Whole experience, Unwillingness to abide by hours, Turned my hair gray

Summary

Fantastic Sams is one of the largest full-service hair care franchises in the world. The company operates over 1350 salons located throughout North America. In July of 1974, Sam Ross opened the first salon in Memphis, Tennessee. Fantastic Sams provides quality hair care services for the entire family. The corporate headquarters of the company is based in Beverly, Ma. Among the services offered at the salons are cuts adult and kids cuts, texturizing permanent waves, perm plus, designer perms, treatments deep conditioning, chelating and reconstructive treatments, dying, tipping, blonding, highlighting, beard and mustache trim, hair relaxing, blow-dry, hair straightening and the like.

Fantastic Sams reviews and complaints

Fantastic Sams is ranked 54 out of 880 in Beauty Salons and Spas category

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Fantastic Sams Stats

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