5.0
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I brought in a picture of a cute cut and showed Katy. Katy appeared upbeat and excited.

While washing my hair, Katy engaged in friendly conversation. She listened to my needs and asked me several questions for clarification. Katy asked questions as needed so we were on the same page with this cue cut and style. During the style, Katy took the time to show me the size of round brush, how to round brush and style my bangs.

Katy thinned out my hair too so I have the lift and bounce that I need. Katy shaved my neck so my neck line looks clean. Katy educated me on products!

I can't thank you enough Katy!!!!! THANK YOU, THANK YOU, THANK YOU!!!

Product or Service Mentioned: Fantastic Sams Hairdresser.

Reason of review: Good customer service.

I liked: Excellent customer service.

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