So I arrived at Fantastic Sam's on Telephone Road, Ventura CA at 12:30.I was seen right away because they were NOT busy at all.
(Should have been the first sign.) I asked to a Partial highlight meaning to get my roots done. She went to the back made the bleach mix and came out and started. After 45 min she was done and had me under the dryer. 45 min under the dryer and she takes me to the tub, then to the chair to dry and see what I look like.
The front part of my hair was 1 inch from my scalp. I tell her to fix it. She gets kind of an attitude but does as I ask. Walked out of there at 3:30 and my hair is 4 different shades and still 3/4 of an inch from my scalp.
What was the point in me getting my roots done when i look ridiculous coming out of there? Still had to pay for the highlights because it was what i asked for. HMMMM!!! Not Happy at All!!!!
It look like I let a first day of beauty school student do my hair.
Monetary Loss: $60.