Fantastic Sams in Clarksburg WV are not professional and do not care what their customers ask for.They took 5 plus inches off my daughters hair when told to take 1.5 inches.
And agreed to do a color she now claims my daughter had too much regrow to do. But never mentioned that until after the color was done. They offered a 10.00 gift certificate to their salon..lol..and a bottle of shampoo.
I have tried to contact the reginonal manager Rachael Cohen but have not been able to get a number that will give any information except that they are independently owned.Seems that hairdressers at fantastic SAMs could shave you bald and have no responsibility for their work.
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- Reason of review:
- Poor customer service
- Product or service
- Fantastic Sams Haircut
- Review category
- Beauty Centers and Spas
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