Fantastic Sams

Dont recommend sending your minor children here. My son went as usual to get a haircut and right afterwards was text messaged by the stylest.

A 56 year old male who thought it was appropriate to tell him he was cute and ask if he was gay or straight. 56. My son is 16. I went in to complain turns out he's the MANAGER.

I tried to find corp numbers they are a franchise found the website requested a call. The owner contacted me I told her of the situation I sent her the text was told she wanted to confront him face to face since he's worked there 6yrs and to give her a few days and she'd let me know what happened. Zero communication since. He was very quick and comfortable texting my kid so he's had to have done it before and clearly didn't mind texting from his person cell which gave me his full name and address.

I wouldn't use them again period much less if you have children. Not only did he do this but given the owner apparently did nothing about it when at the very least he shouldn't have his job anymore speaks towards her as well. I'll be contacting the corporate and reporting her as a franchise owner as well.

His name is Kevin so if anyone uses him as a stylest I highly recommend you don't. I placed this review on Google and it's being silenced.

I would like to leave zero stars for review. My hair was destroyed by a stylist and I would like a refund.

The same exact thing happened to another client who left a review. With the same stylist as mine. I filed a complaint under Fantastic Sams website and have received no reply. The owner did the bare minimum to make up for it.

They put some condition in my hair and set me under a dryer. It did nothing for my hair . They have a $140 deep conditioning treatment that I requested but I was denied. Im sure it doesnt cast a whole lot for the treatment on their end.

Thats the last they could do . The stylist was unbelievably rude to me insulting me on 3 different occasions. They dont really want to make up for it if theyre not offering the best possible treatment for my hair! Devastating experience.

Terrible business practices! I will file a complaint with the Better Business Bureau if I have to. Then theres the fact that no one has gotten back to me regarding my complaint.i hope to hear back from you soon. Oh and the corporate number that comes up on google is actually the number for a small salon in Alabama.

Its the wrong number. They said they get calls all the time looking for Fantastic Sams corporate office.

Dear sirs on 4/19/24 I went to salon # 8706. At 11:00am.

I showed the young lady what I wanted. She tested my hair and said it would perm just fine with no damage. My hair is fried! And wrong perm.

She assured me in a few days it would be fine. Ive only used water and silk on my hair and its ruined!! There are cameras in the salon so you can see where I showed her what I wanted and expected.

I was charged 25.00 for a trim! Total of 110.00 for fried hair!!

Hello, I have just been refused a color and cut at a location in Belmar in Denver. I had made an appointment 7 days ago with the manager at the store which she requested I send her pictures of my hair so we would know what would be involved in my appointment.

I told Angela I would have my friend take the pictures and I would send it to her which I did and I still have the pictures I sent in my phone. The appointment was set for today at 11 which I arrived at 10:55 and she was in the middle of a hair cut. She proceeded to talk loudly and rudely to me from across the store from her station which is very inappropriate considering there was many customers in there waiting to be seen. She proceeded to tell me she would only do a consultation only because I didnt send her the photo and I didnt confirm on Monday for the appointment which I was not aware of such a policy nor did she request a phone call.

She called my friend instead of me to see where the photos were instead of calling me, which I know she had my number because shes messaged me 3 times since I turned and left asking me to come in for a color. Honestly, I was embarrassed and Im so angry to be talked to and treated like that and especially in front of other people. This is the second time I was treated rudely in there but by a different employee. The first time was before Christmas and I specifically asked for Angela and the girl only proceeded to tell me how busy she was and she would take me but during the process of trying to make the appointment she commented on my hair looking the way it does because Im not using good enough products and I am not taking care of my hair or washing it the proper way.

I am 55 years old and I spent good money on my products that way my hair stays healthy. I am not a little kid that needs to be scolded for not doing what she thinks I should be doing. Once is usually bad enough for me to say Im never going back but twice is ridiculous. I received a $180 gift certificate for my hair appointment for my birthday from my fiancé, he is now diagnosed with stage four cancer and thought I would schedule a home care visit so I can get my hair done.

It was a lot of trouble to get this appointment done and walked out of there with the same hair and a gift certificate I dont want. I would appreciate it if I can be told where I can go to get the money back for the gift. I have the receipt and the card . I dont want to get information on another store, I just want my money for the card.

I have been getting my hair done with Angela for almost 10 years now and am very sad that I wont be able to get it done by her again. She is very good at her job and loved my hair when it was done but I refuse to be treated like that. Please let me know how we can proceed from here. I always leave reviews for services I receive from businesses, good and bad, I dont want to leave any kind of review at all , so please give me some feedback from this email.

7111 w alameda ave. Suite H Lakewood Colorado

If i can give zero rating i will put zero instead of one, my name is Susi, i supposed to have hair cut and perm today 6/7/2024 at 2:30, i made appointment yesterday and the lady on the phone told to come today, when i got there she told me that she cannot do it today because it will take 5 hours to do it and she doesn't have time because she has another lady coming, i think the hair dresser name is Sherrie. If she cannot do it why did she scheduled me today and why she can do the other lady and not me? even though i made appointment first, i really disappointed, this my first appointment and i will not go back to this place again.

Walked in and the lady was doing her make up. I asked price upfront for a wet cut, since my last stop cost me $220 and five services to fix at another salon a few months back which was double or more what I had payed in the past, I wanted to know upfront what my service cost would be.

She said the price for a shampoo cut and when I said, no I shampooed it ten minutes ago and just want a wet cut, she said well its still that much and acted as if she never heard of a wet cut and was annoyed.

I walked out and got a cut at Great Clips across the street and I assume she went back to doing her makeup and being rude to clients. Having worked for Sams over the years, nobody would have treated clients lime that in the past.