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I went in to have my hair trimmed. I discussed with the stylist what I wanted and why.

We agreed on the amount of trimming that would be done. While in the chair, I spent time repeatedly telling her that I hated my curly hair. Unfortunately, I didn't discover that she had cut off three times the amount of hair I'd agreed to, until after it was already done and she was throwing what was left forward to make sure the sides matched. Then, despite my having repeatedly stated that I hated my curly hair and wanted it straight, she put gobs of product in my hair then fluffed up my curls so I could "wear my hair curly like it's supposed to be." I was really angry.

I didn't want to embarrass my husband, so I didn't make a scene but I was really upset. I had to go home, strip off my clothes and shower, just so I could wash my hair to get all the *** out of my hair. Afterwards, my husband had to help me get my hair combed out straight again. Needless to say, I will never go there again.

My stylist, who also turned out to be the manager of the shop, didn't listen to me and just did what she wanted to do with my hair. If you care how your hair turns out, go somewhere else.

These folks don't listen, don't give receipts and most of all, don't care if you're happy with your hair or not. Do yourself a favor and go get your hair done somewhere else.

Reason of review: Poor customer service.

Fantastic Sams Cons: Never go to them, Service received.

Location: 875 W Red Cliffs Dr #8, Washington, UT 84780, USA

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